Roles and Responsibilities

- Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.

- Identify and address denial management processes to minimize denied claims and optimize revenue cycle management (RCM).

- Collaborate with internal teams such as patient access, insurance verification, and coding departments for seamless communication and issue resolution.

- Utilize US healthcare knowledge to effectively communicate with patients, providers, and payers regarding claim status updates.

- Maintain accurate records of all interactions with customers using CRM software.

Desired Candidate Profile

- 0-2 years of experience in AR calling or similar role in the US healthcare industry.

- Solid understanding of RCM principles and practices.

- Excellent communication skills for effective phone conversations with customers.

- Ability to work independently with minimal supervision while meeting productivity targets.

📌 Accounts Receivable Caller (Chennai)
🏢 Access Healthcare
📍 Chennai