- Handle customer inquiries and resolve issues professionally.
- Provide timely and effective solutions to customers via phone, email, or chat.
- Collaborate with internal teams to resolve complex customer complaints.
- Maintain accurate records of customer interactions and transactions.
- Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores.
- Stay updated on products and services to effectively communicate with customers.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 French Bilingual Customer Service Agent (India)
🏢 TalentPop App
📍 India
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