Technical Customer Support Executive (Kolkata)

Technical Customer Support Executive (Kolkata)

13 Oct
|
Wipro
|
Kolkata

13 Oct

Wipro

Kolkata

Roles and Responsibilities

- Provide technical support to customers via phone calls, emails, or chats for various IT-related issues.

- Troubleshoot and resolve customer complaints related to software products and services.

- Collaborate with internal teams to identify solutions for complex technical problems.

- Maintain accurate records of customer interactions using CRM software.

- Escalate critical issues to senior team members when necessary.

📌 Technical Customer Support Executive (Kolkata)
🏢 Wipro
📍 Kolkata

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