- Handle customer queries via voice support.
- Provide timely and effective resolutions to customer issues.
- Maintain high levels of customer satisfaction.
- Document customer interactions accurately.
- Follow process guidelines and quality standards.
Eligibility Criteria
- 0-2 years of experience.
- HSC (12th Pass) candidates are eligible.
- Graduates from any discipline can apply.
- Strong verbal communication skills in English.
- Comfortable working in night shifts.
- Basic technical knowledge/troubleshooting skills will be an added advantage.
- Immediate joiners preferred.
Required Skills
- Excellent Communication Skills
- Customer Service
- Voice Support
- Technical Troubleshooting (Preferred)
- Active Listening
- Problem Solving
- MS Office Basics
What We're Looking For
- Positive attitude and willingness to learn.
- Customer-focused approach.
- Ability to work in a rapid-paced environment.
- Flexible to work in rotational/night shifts.
Interested candidates can apply immediately. Immediate joiners will be given preference.