- Handle customer inquiries via voice calls.
- Resolve customer concerns in a timely and professional manner.
- Provide accurate information regarding products and services.
- Maintain high levels of customer satisfaction.
- Meet quality, productivity, and service level targets.
Preferred candidate profile
- Excellent verbal communication skills in English.
- Robust customer service and problem-solving abilities.
- Good listening and interpersonal skills.
- Basic computer knowledge.
- Ability to work in Australian shifts.
Eligibility
- Graduate/Undergraduate.
- Freshers with excellent communication skills can apply.
- Experience in International Voice Process is preferred.