? Your Role

- Develop SOLID relationshipswith existing customers.
- Maintain strong relationships and existing and potential customers..
- Act as the primary point of contact for customer queries, feedback, and support.
- Handle customer complaints and ensure timely resolutions
- Maintain customer databases , records and CRM reports.
- Ensure customer satisfaction and follow up quotations & orders
- Support digital marketing campaigns and GeM portal activities.
- Coordinate with Sales & internal teams to ensure smooth operational execution and timely delivery.

? Eligibility & Skills

- Qualification: Graduate preferred.
- Strong interpersonal and communication skills.
- Computer proficiency (MS Office, email drafting, CRM tools, basic digital platforms).
- Prior experience in customer relationship management preferred.for atleast 3 years..




- Self-motivated, extroverted, and goal-oriented.
- Strong follow up coordination and organisational skills.
- ONLY FEMALE CANDIDATES PREFERRED

? Job Locations

- Zirakpur, Mohali,- 140603)

? How to Apply

- Email your resume to [email protected]
- Or WhatsApp your resume to (phone hidden)
- Shortlisted candidates will be contacted for a telephonic interview.

? Why Join OM METALS?

- Remuneration aligned with experience, for high performance.. Competitive salary (₹2.40 LACS TO 3.00 LACS )
- Probation period: Three months depending on prior CRM experience.

Area of operation aligned with base residence.

📌 CRM Executive (Chandigarh)
🏢 OM METALS
📍 Chandigarh