Job Summary:

We are looking for an experienced and responsible Branch Supervisor to oversee the day-to-day operations of our hotel/restaurant branch. The candidate will be responsible for supervising staff, ensuring smooth branch operations, maintaining service standards, and achieving operational targets .

Key Responsibilities:

- Manage and supervise the day-to-day operations of the branch.
- Monitor staff attendance, discipline, grooming, and work performance.
- Allocate duties and shifts to employees based on operational requirements.
- Ensure excellent customer service and handle customer queries and complaints professionally.
- Monitor food quality, service quality, cleanliness, and hygiene standards.
- Ensure compliance with company policies, SOPs, and safety procedures.
- Monitor daily sales, cash transactions, expenses, and branch-level financial activities.
- Maintain proper records of sales, stock, wastage, and daily operational activities.




- Monitor inventory and stock levels and coordinate with the concerned team for replenishment.
- Minimize food wastage and ensure proper utilization of materials.
- Coordinate with the kitchen, service, housekeeping, and other departments for smooth operations.
- Conduct regular checks of the branch premises, equipment, and facilities.
- Prepare and submit daily/weekly/monthly operational reports to management.
- Identify operational issues and take corrective action promptly.
- Train, guide, and motivate employees to improve productivity and service quality.
- Ensure the branch meets its sales and operational targets.
- Handle opening and closing procedures of the branch.
- Coordinate with vendors and suppliers whenever required.
- Ensure proper implementation of health, safety, hygiene, and statutory requirements.

📌 Branch Supervisor (Karur)
🏢 Kothari Industrial (KICL)
📍 Karur