Role & responsibilities

1. Key Account Sales Support:
- Support the Key Account Sales team in managing key client accounts, ensuring customer needs are met with accuracy and timeliness.
- Coordinate with clients/sales team for pre order /post order site survey, product delivery at site, handling challenges and escalations and post delivery support.
- Prepare customized trackers and updates for customer .
- Monitor the status of key accounts, track sales execution progress, and proactively identify opportunities for customer satisfaction and repeat business.

- Client Relationship Management:

- Act as a key point of contact for assigned key accounts, providing exceptional customer service and resolving any issues or concerns.




- Build and maintain long-term relationships with key decision-makers within client organizations.
- Assist in coordinating meetings, follow-ups, and reviews with key clients along with sales team.

- Sales Reporting & Documentation:

- Maintain accurate records of key account activities, including sales data, correspondence, and meeting notes, delivery dates & schedules.
- Generate reports against targets for key accounts customers.
- Track the status of ongoing and recent business opportunities within assigned key accounts.

📌 Sales Coordinator (Chennai)
🏢 Gunnebo
📍 Chennai