1. General Details

- Role: Order Fulfillment Officer / Dispatch & Inventory Coordinator
- Company: Utkarsh Agrochem Pvt. Ltd.
- Experience: 1 se 2 saal
- Education: Koi bhi graduation Degree
- Salary: ₹16,000 se ₹18,000 per month
- Shift Timing: 8 AM se 6 PM ya 10 AM se 8 PM
- Location: 1st floor, Plot No. 230, Kalathiya Corporation, Diamond Nagar - 2, Kholvad, Taluka: Kamrej, Surat – 394190

2. Key Responsibilities

- ERP & Order Management: Odoo/Zoho ERP mein Sales Orders, Amazon/Shopify syncs aur B2B POs ko check karna. Invoices, packing slips, aur shipping labels generate karna aur daily courier pickups schedule karna.
- Packing & Labeling: Ground team ko picking/packing lists dena aur oversee karna. Every bottle/bag/box par batch number, mfg date, aur MRP labels accurate hone chahiye.
- Inventory & Stock Buffer: Ready-to-Ship (RTS) stock maintain rakhna aur kam hone par Manufacturing Team ko stock requisition bhejna. Top SKUs ki weekly physical audit aur RTO (returned orders) inspection karna.




- Communication: Stock-outs ya delay hone par Sales/Customer Care team ko inform karna aur B2B bulk orders status track karna.

3. Key Performance Indicators (KPIs)

- Fulfillment Accuracy: Target 99.8%
- Dispatch TAT: Order confirm hone se courier partner ko dene tak < 24 ghante
- Labeling Compliance: Incorrect label/MRP ka 0 complaints/returns
- Inventory Sync Variance: ERP vs physical stock difference < 0.5%
- RTO Processing Time: Returns ki checking aur restocking < 48 ghante
- Stock-Out Incidents: < 2 per month

4. Required Skills

- Odoo ya Zoho Inventory jaise ERP software aur Excel (VLOOKUP, Pivot tables) ki achhi jankari.
- Batch numbers aur product details mein minor errors pakadne ki solid attention to detail.
- High volume flash sales ya month-end bulk orders speed ke sath handle karne ki capacity.

📌 Dispatch Executive (Surat)
🏢 Utkarsh Agrochem Private
📍 Surat