- Manage and respond to customer inquiries via chat in a timely and professional manner.
- Provide accurate and helpful information to customers through various channels.
- Resolve customer complaints and issues efficiently.
- Collaborate with internal teams to improve processes and procedures.
- Maintain high levels of productivity and efficiency while meeting performance metrics.
- Continuously update knowledge of products and services to provide excellent support.
Job Requirements
- Excellent written and verbal communication skills.
- Ability to work in a team workplace and collaborate with others.
- Strong problem-solving skills and attention to detail.
- Adaptability to changing situations and priorities.
- Proficiency in using computer applications and software.
- Ability to learn and adapt to new processes and procedures.
📌 Customer Service Representative (Ghaziabad)
🏢 Talent Acquaintance
📍 Ghaziabad
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