Technical Skills:

- Install, upgrade, support and troubleshoot Windows 10,11.
- Install, upgrade, support and troubleshoot for Scanners/Printers and various PC components.
- Installation, Configuration of MS-Outlook Office 365
- Basic installation & troubleshooting knowledge on Windows 2019 server Operating system.
- Technical skills related to Desktop Patch management, Software Installation and Basic Networking skills.
- Install, configure and maintain regular updates of Antivirus.
- Performs general preventative maintenance tasks on computers, laptops and any other Hardware devices.
- Maintaining inventory of Assets, documents vendor reports and Vendor interactions.
- Knowledge of Local System policies and Group policies.
- Knowledge on Work group/Domain/DNS /DHCP.

Experience:





- Excellent working knowledge with a range of 5 to 7 years in User Help desk support with a good understanding of Microsoft products [Outlook, Windows OS, installation procedures, troubleshooting knowledge in Microsoft office suite] and administration of user accounts and access rights.

Soft Skills:

- Excellent Communication Skills (Verbal/Written).
- Able to talk about technology in simple terms.
- A logical thinker.
- An excellent problem solver with strong analytical skills.

Key Competencies:

- Help Desk profile with strong Analytical, Logical and Communication Skills (written, oral, one to one etc.).
- Professional, Creative, Drive for continuous improvement, Positive attitude, proactively provides solutions.

📌 Looking For System administrator ! (Bengaluru)
🏢 First American
📍 Bengaluru