Role description

Core Responsibilities

- Support and maintain Identity Management services and technologies.
- Resolve complex incidents, problems and technical issues.
- Deliver technical changes and platform enhancements.
- Maintain and enhance Microsoft Identity Manager (MIM).
- Develop and support MIM synchronisation services, workflows, rules extensions and identity integrations.
- Support identity lifecycle management, provisioning and deprovisioning processes.
- Develop and maintain integrations between MIM, HR systems, Active Directory and business applications.
- Deliver automation and service improvement initiatives.
- Produce technical documentation and operational procedures.
- Support platform upgrades, migrations and operational activities.
- Work with suppliers and support partners to resolve technical issues.

Mandatory Skills & Experience

Microsoft Identity Manager (MIM)

- Strong hands-on experience with Microsoft Identity Manager (MIM).
- Solid experience developing and supporting:
- MIM Synchronisation Service
- Management Agents
- Metaverse Design
- Attribute Flows
- Workflows
- Rules Extensions

Development & Automation

- Strong C# development experience, including:
- MIM Rules Extensions
- Custom Identity Solutions

- Strong PowerShell scripting and automation experience.

Identity & Integration

- Experience developing and supporting identity integrations,



APIs and connectors.
- Experience supporting identity lifecycle management, provisioning and deprovisioning services.
- Experience troubleshooting complex identity platform issues.

Directory Services

- Strong understanding of Active Directory and identity-related technologies.

Documentation & Support

- Experience producing technical documentation and operational support procedures.
- Strong analytical and problem-solving skills.

Nice to Have

- Experience with Entra ID / Microsoft cloud identity services.
- Experience with RBAC, access governance and identity lifecycle controls.
- Experience supporting identity platform migrations or modernisation programmes.

Skills

Microsoft Identity Manager, PowerShell, Active Directory, C#

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Microsoft Identity Manager (MIM) Engineer (PowerShell, AD)
🏢 UST
📍 Kolkata