Principal Accountabilities

Background Verification (BGV) Management

- Coordinate and manage end-to-end background verification activities through approved screening vendors.
- Monitor all pending verifications including employment, education, criminal, licensing, and reference checks.
- Follow up with candidates, employers, educational institutions, and third-party vendors to ensure timely completion.
- Review screening reports and identify discrepancies requiring further investigation.
- Maintain accurate documentation and audit-ready records.

Drug Testing & Compliance

- Coordinate pre-employment, random, reasonable suspicion, post-accident, follow-up, and client-required drug testing programs.
- Monitor candidate testing status and ensure compliance with customer and company requirements.
- Partner with testing laboratories, Medical Review Officers (MROs), and testing vendors.
- Maintain confidentiality of sensitive medical and screening information.

Client Badging & Credential Management

- Manage client-specific badge renewals,



badge activations, and credential requests.
- Process contractor onboarding requirements for customer access systems and client portals.
- Coordinate completion of consent forms, background check renewals, and additional client compliance documentation.
- Track badge expiration dates and proactively initiate renewal activities.

Onboarding Operations

- Support client-specific ad-hoc works and special operational requests.
- Ensure completion of all required onboarding documents, agreements, acknowledgements, and compliance forms.
- Serve as the primary point of contact for onboarding-related queries.
- Ensure SLA adherence.
- Responds to all external inquiries for drug and alcohol testing inquiries within 24 business hours of receipt.

Reporting:

- Maintain onboarding trackers and operational reports.
- Analyze onboarding, screening, and compliance metrics.

📌 Associate US Onboarding (Gurugram)
🏢 AMH Services
📍 Gurugram