Role: Sales Auditor
Job Type: Full time
Location: Remote
About Fitelo:
Fitelo is a quick-paced Indian D2C Health-tech startup looking to hire senior talent. It is an AI-powered online platform for weight loss and chronic disease management. The company was founded with a vision to help customers take the healthier route by eating right, staying active and building healthy habits. It has grown exponentially with strong unit economics and is
now looking to expand its team across multiple roles.
About the Role:
We are looking for a Sales Auditor who will be responsible for ensuring quality control in client interactions by auditing sales calls, WhatsApp conversations, and at times, directly calling clients for confirmation. This role is vital in maintaining service standards and supporting overall sales process integrity.
Specifically, this role will involve:
- Auditing daily sales calls and WhatsApp conversations to ensure process adherence.
- Documenting gaps, providing feedback, and highlighting quality concerns.
- Occasionally connecting with clients directly for process or experience verification.
- Preparing audit reports and sharing insights with relevant stakeholders.
- Maintaining records and audit logs with accuracy and confidentiality.
An ideal candidate will have:
- Minimum 1 year of experience in sales audits or inside sales.
- Strong attention to detail and process-oriented mindset.
- Basic understanding of the sales funnel and customer handling processes.
- Ability to work independently in a remote setup.
Qualifications:
- Any graduate
- Proficient in Microsoft Office (Excel, PowerPoint, Outlook) and Google Sheets
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.