Description

Billing Operations

- Create, validate, and process invoices accurately and within agreed timelines
- Dispatch invoices through email, client portals, EDI platforms, or other required channels
- Process billing adjustments, re-bills, credit notes, transfers, and invoice corrections
- Investigate and resolve billing discrepancies and customer billing queries
- Support billing portal maintenance and invoice support documentation preparation
- Generate operational and financial reports related to billing activities

Order to Cash end to end

- Ensure adherence to SLAs, quality standards, and internal controls
- Respond to respective stakeholder queries in a timely manner
- Prepare and maintain process documentation and Standard Operating Procedures (SOPs)
- Participate in transitions, system upgrades, testing, and stabilization activities
- Escalate operational risks, exceptions, and control issues appropriately
- Support audits, compliance reviews, and continuous improvement initiatives

Skills Required:

- Excellent verbal and written communication skills
- Strong analytical and problem-solving abilities
- Good working knowledge of Microsoft Excel and MS Office applications
- Experience working with ERP platforms mentioned below
- Attention to detail and ability to work in a deadline-driven environment
- Strong stakeholder management and customer service skills
- Ability to manage multiple OTC activities and priorities simultaneously

Qualifications

Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance

Certifications

Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB), Certified Fraud Examiner (CFE) - ACFE, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI), Microsoft Certified: Power BI Data Analyst Associate - Microsoft

Required Skills

Accounting, Accounts Receivable (AR),



Accounts Receivable Collection, Accounts Receivable Management (ARM), Cash Application, Collections Analytics, Collections Management, Credit Risk Management, SAP Overview

Language

English (Required)

Language Proficiency -

Elementary - A2

Additional Job Location -

Job Type

Regular

Master Skill List -

F&A; - I2C

Remote Type -

Office

Work Shift -

Evening Job (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Prospect Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

📌 Sr. Associate - F&AC 5B (India)
🏢 1401 Genpact India
📍 India