14 Oct
|
Accenture
|
Bengaluru
14 Oct
Accenture
Bengaluru
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous engagement with complex environments to maintain system reliability and support business continuity through timely resolution of technical challenges.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to enhance system performance and reliability.
- Document and communicate findings and resolutions clearly to stakeholders.
- Assist in the development and implementation of process improvements to prevent recurring issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Network Infrastructures.
- Robust knowledge of network protocols, architecture, and troubleshooting techniques.
- Experience with monitoring and managing network components in complex environments.
- Ability to analyze system logs and diagnose network-related issues effectively.
- Familiarity with network security principles and best practices.
Additional Information:
- The candidate should have minimum 3 years of experience in Network Infrastructures.
- This position is based at our Bengaluru office.
- A 15 years full tim
📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru