14 Oct
|
Bark.com
|
Bengaluru
14 Oct
Bark.com
Bengaluru
WALK-IN INTERVIEWS
Career Comeback Professionals || Experienced Professional || Fresh Graduates
Hiring for Position - Customer Experience Advisor
Joining Date: 4th May 2026
Interview Date & Time :
• 5th Aug 2026 to 31st Aug 2026 (Only Weekdays i.e. Monday to Friday)
• 11:00 AM IST to 03:00 PM IST
Where : Bark.com, 1st Floor, Tower 3, IndiQube Symphony, Craig Park Layout, Ashok Nagar, Bengaluru, Karnataka 560001
Google Maps : https://maps.app.goo.gl/YvR6uUgx1Kde8UELA
Document(s) To Carry - Résumé
Overview :
We are looking for a highly motivated and skilled Customer Experience Advisors to join our team. You will be the first point of contact for our professionals and customers across United States and Canada. If you have excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service, we want to hear from you
Roles & Responsibilities :
• Act as the first point of contact for our professionals and customers in United States and Canada
• Shift timings : 08:00 PM to 05:00 AM
• Be a product expert,
assisting new and existing professionals with queries related to our offerings.
• Respond to calls and emails from professionals, ensuring prompt and effective resolution of their concerns.
• Utilize the Zendesk ticketing system to reply to customer emails and manage support tickets.
• Handle unresolved questions and escalate issues when necessary.
• Identify and execute sales opportunities where applicable.
• Ensure all Customer Success KPIs are consistently met.
• Deliver satisfactory resolutions to issues within the specified Turnaround Time (TAT).
• Maintain high levels of service delivery and customer satisfaction.
Required Skills :
• Strong proficiency in spoken and written English, with a transparent and confident communication style.
• Minimum of 1 year experience in handling international customers.
• Excellent problem-solving and selling skills.
• Proficient in using laptops/computers with above-average typing sp
📌 Customer Experience Advisor (Bengaluru)
🏢 Bark.com
📍 Bengaluru