14 Oct
|
Mettler-Toledo International
|
Mumbai
14 Oct
Mettler-Toledo International
Mumbai
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Our Opening and Your Responsibilities
Job Description:
In this role, your responsibilities would include:
• Provide technical support and solutions for troubleshooting of Titration, MP/DP, UV/VIS, and
DE/RE instruments to MT service technicians.
• Closely collaborate and work with SBU teams (MSG/RnD) to capture observations, report bugs,
and document these findings.
• Conduct service software testing (pre-launch and post-launch) on various patches, such as
functional tests, calibration, operational tests (OQ), adjustments, certifications, GSST, and
preventive maintenance.
• Write test cases to support hardware/software testing.
• Support the update of the Scope of Work documentation for service development.
• Provide in office/off-site training to the sales rep and service engineers, on AnaChem instruments.
• May include filed visit for on-site troubleshooting and provide support to field technicians during
installation.
• Troubleshooting queries, especially on installation and configuration, Peripheral device
connectivity, etc.
• Develop proficiency in Software troubleshooting, instrument connectivity, and communication
in direct or networked mode as applicable.
• Create training content for e-learning platforms
• Conduct seminars/ workshops and technical discussions to support sales.
• Ready to travel to Switzerland for training/workshops
What You Need to Succeed
Minimum Qualification / Requirements:
The following requirements are necessary for this role:
• Master's degree in Engineering, Chemistry, Phys
📌 Job Title on Posting (Mumbai)
🏢 Mettler-Toledo International
📍 Mumbai