14 Oct
|
Star Health and Allied Insurance Co
|
Thiruvalla
14 Oct
Star Health and Allied Insurance Co
Thiruvalla
Company Description Star Health & Allied Insurance Co. Ltd. is a leading Indian health insurance company headquartered in Chennai and was the country’s first standalone health insurance provider when it began operations in 2006. The company offers a wide range of health, personal accident, and travel insurance products designed to address diverse and evolving healthcare needs. With more than 16.9 crore lives covered, 14,000+ employees, 800+ branches, and 5.8 lakh agents across India, Star Health operates at significant scale through physical, digital, broker, and bancassurance channels. It focuses strongly on customer service, providing cashless treatment in 14,000+ network hospitals, a dedicated in-house claims team that settles substantial claims swiftly, and 24/7 multilingual call center support. The company also invests in digital transformation, offering telehealth services, second medical opinions, and technology-driven solutions to ensure a seamless experience for customers.
Role Description This is a full-time, on-site Relationship Manager role based in Palai.
The Relationship Manager is responsible for building and maintaining strong relationships with customers, understanding their insurance needs, and recommending suitable health, personal accident, and travel insurance products. Daily activities include meeting prospective and existing customers, explaining policy features and benefits, assisting with proposal forms and documentation, and coordinating with internal teams for smooth onboarding and service delivery. The role involves managing customer queries and concerns, supporting claims-related escalations, and ensuring a positive customer experience throughout the policy lifecycle. The Relationship Manager also works towards achieving sales and retention targets, collaborates with branch staff and agents, and adheres to company policies and regulatory guidelines.
Qualifications
• Robust customer relationship management and client servicing skills, wi
📌 Relationship Manager (Thiruvalla)
🏢 Star Health and Allied Insurance Co
📍 Thiruvalla