Job Description: HEAD / AGM stands for Head / Assistant General Manager, a senior leadership role responsible for strategic oversight, operational management, and departmental governance. Here is a comprehensive and customizable Job Description template for a Head / AGM role: Job Purpose The Head / Assistant General Manager (AGM) provides strategic direction and operational leadership for their assigned department or business unit. This role bridges the gap between executive leadership and day-to-day operations, ensuring that departmental goals align with overall corporate objectives, driving efficiency, and managing senior-level talent. Key Responsibilities

- Strategic Leadership: Develop, execute, and monitor long-term departmental strategies and goals aligned with the company’s vision.

- Operational Excellence: Oversee daily operations, optimize processes, and implement best practices to maximize productivity and cost-efficiency.

- Team Governance & Mentorship: Lead, mentor, and evaluate a team of managers and professionals. Foster a culture of high performance and continuous professional development.

- Financial Management: Formulate, manage, and monitor the annual departmental budget. Track expenditures, analyze variances, and ensure maximum ROI.

- Stakeholder Management: Act as the primary liaison between executive management, internal departments, and external clients or vendors.

- Risk & Compliance: Ensure all departmental practices comply with industry regulations, legal standards, and internal corporate policies.





- Performance Tracking: Define and track key performance indicators (KPIs) and report operational results regularly to senior executives.

Required Qualifications & Skills Requirement Description
Education Bachelor’s degree in Business Administration, Management, or a field relevant to the department. MBA or Master’s degree preferred.
Experience 10–15+ years of progressive experience in the industry, with at least 5+ years in a senior managerial or leadership role.
Leadership Proven track record of managing large teams, driving cross-functional collaboration, and leading organizational change.
Strategic Thinking Solid analytical and problem-solving skills; ability to translate high-level vision into actionable operational plans.
Communication Exceptional interpersonal, negotiation, and executive-level presentation skills.
Financial Literacy Hands-on experience with budget formulation, profit and loss (P&L;) management, and financial forecasting.
Key Performance Indicators (KPIs)

- Departmental Revenue/Savings: Achievement of financial targets and cost-reduction goals.

- Operational Efficiency: Percentage improvement in process cycle times or resource utilization.

- Team Retention & Growth: Employee retention rates and internal promotion metrics within the department.

- Project Delivery: On-time and within-budget delivery of key strategic initiatives.

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📌 Head/Agm - Coal Washery Division - Raipur , Chhattisgarh
🏢 Vinayak Outsourcing Works
📍 Raipur