Job Title

Endpoint Engineer, 1

Job Description

Endpoint Engineer, 1 is responsible for deploying, maintaining, and troubleshooting a range of enterprise endpoints and desktop technologies. This role supports internal People Inc. employees by ensuring a seamless, efficient, and enjoyable end-user technology experience. The analyst works across platforms to implement best practices in system configuration, security, and performance, while also serving as a key point of contact for escalated technical issues.

Key Responsibilities

• Provide L3 desktop support with effective and timely troubleshooting of complex issues in macOS and Windows OS, that can be related to (but not limited to):

■ Networking and security

■ OS migration, provisioning, and deployment

■ Software deployment, packaging, and installation

■ Hardware based issues

■ Virtual environments

• Generate custom application packages, automations and deployments.
• Assist in operating system and third-party patch management to ensure compliance with security standards.




• Continuously monitor the workplace for issues, adoption rates, non-compliance, and generate detailed reports to share insights and findings.
• Manage certificate securities, including encryption and decryption, and privileged access management.
• Use IaC tools such as Terraform to define, deploy, and manage configuration for Jamf Pro, Microsoft Intune, and other endpoint solutions via version-controlled, repeatable automation—improving consistency, auditability, and speed of change while reducing configuration drift.
• AI-Driven Endpoint Operations & Automation: Leverage automation and AI-assisted analysis to identify endpoint compliance gaps, proactively reduce incident volume, and accelerate troubleshooting and application packaging/deployment workflows across Intune and Jamf to improve security posture and end-user experience.
• Maintain clear and proactive communication with end users, keeping them informed on the progress, actio

📌 Endpoint Engineer, 1 (Bengaluru)
🏢 People
📍 Bengaluru