Job Title - BSS modules and Telco Journeys such as CRM, Order Management, Billing, Mediation, Provisioning, Collections, Channels, Revenue Assurance Customer Care, Lead to Cash etc. Level Analysts & Consultant Entity S&C; GN- Non Network

Management Level :

Location: Bangalore/ Gurgaon

Must have skills:

Skills in one or more Telecom areas

• Should have an excellent knowledge on various BSS modules and Telco Journeys such as CRM, Order Management, Billing, Mediation, Provisioning, Collections, Channels, Customer Care, Lead to Cash etc.
• Digital Transformation - Proven experience in Strategy, Innovation and Digital initiatives across Digital Maturity models, CSPs Operating model, Innovation Barometers, Intelligent operations for CSPs and other related areas
• Cloud BSS - Determine the appropriate Cloud deployment model & design BSS journey to cloud strategies engineered to accelerate ROI and performance. Positive to have knowledge of tools like AWS, Azure, SFDC, etc.
• Business Strategy - Leading/managing strategic initiatives and develop project plans,



frame and conduct insightful analyses, identify solutions, and develop business cases and implementation plans for CSPs across the globe
• Transformation & Project Governance - Drive profitability and continued success though managing service quality, cost and leadership of the people delivering services across projects/ programs/portfolios of all scale
• BSS COTS products – exp in Amdocs,Ericsson,Netcracker,Subex etc..
• Fmiliar with the latest automation technologies
• Communication and Presentation - Plan and deliver well-structured oral and written communications
• Structured Problem Solving - Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges
• Stakeholder Management - Manage mid-level to senior client leadership and lead conversations
• Impeccable team management skills with an ability to engage effectively with multiple stakeholders
• Strong program m

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