Job Description:

What You'll Own

1. Business Leadership

- Deliver monthly and quarterly revenue targets for the team.
- Drive key sales metrics including conversion, revenue per lead, productivity and average ticket size.
- Review business performance daily and identify opportunities for improvement.
- Build action plans to improve underperforming metrics.
- Ensure consistent achievement across the team-not just top performers.
- Ability to analyse data and draw clear execution plans
- Forecast revenue trends and proactively manage business risks.

2. People Leadership

People leadership is an equally important success metric for this role.

You will:

- Coach and develop every team member through regular feedback and structured development plans.
- Conduct meaningful 1:1 conversations focused on performance, motivation and career growth.
- Build an engaged, accountable and high-energy sales culture.
- Ability to manage diverse team members(experience and profile)
- Identify future team leaders and actively develop succession pipelines.
- Foster collaboration, trust and ownership within the team.
- Improve retention through effective employee engagement.
- Handle difficult conversations with empathy while maintaining performance standards.

3. Operational Excellence
- Manage floor productivity and workforce planning.
- Optimize roster planning and shrinkage.
- Ensure CRM hygiene and sales process adherence.
- Monitor quality, compliance and customer experience.




- Collaborate with cross-functional teams to remove operational bottlenecks.

What We're Looking For

Must Have :

- 4-8 years of experience in B2C Inside Sales.
- Minimum 2 years of people management experience leading teams of 10-20 advisors.
- Proven record of delivering business targets consistently.
- Strong understanding of sales metrics and data-driven decision making.
- Experience coaching individuals with varying performance levels.
- Excellent communication and influencing skills.
- Strong stakeholder management capabilities.
- Comfortable working in a fast-paced, target-driven workplace with rotational off.

Ideal Candidate Profile

We're looking for professionals who aspire to become future Sales Leaders, not just Sales Managers.

The ideal candidate is:

- A natural coach and mentor
- An influential communicator
- Highly collaborative
- Analytical and data-driven
- Customer obsessed
- Growth minded
- Curious and open to learning
- Able to build trust across teams
- Comfortable making decisions with ownership

Preferred Background :

We welcome candidates from high-performing consumer sales organizations known for developing strong frontline leaders.

Candidates from reputed campuses or organizations with structured leadership development programs will be preferred.

Department:

Fastforward Sales

Skills Required:

B2C Sales,Telesales,Inside Sales

Designation:

Group Manager

📌 Group Manager (Noida)
🏢 Info Edge
📍 Noida