Proactively expand and deepen stakeholder relationships across the customer's organization, anticipating risks to satisfaction, removing blockers, and establishing recovery plans that improve the overall customer experience. Partner with Industry Solutions and delivery teams to make sure customer value is realized, and track the consumption growth that follows. Create and qualify new strategic opportunities by building and leveraging a broad ecosystem of internal and external partners, guiding the customer on how to identify and realize recent areas of value. Contribute to account planning. Help shape and maintain a living Frontier Account Plan (three-horizon view), and contribute to Quarterly Business Reviews. Keep governance with the customer and partners regular and disciplined. Uses a deep understanding of business strategy and the outcomes technology can enable to shape long-term value creation. Bring together technical specialists, solution sellers, Industry Solutions, Customer Success, Unified Support, and local and global partners and system integrators into one coherent customer experience. Bachelor's degree in Business, Engineering, Information Technology or a related field, plus 12+ years of experience in technology sales, account management or consulting.



Equivalent experience is also accepted. Proven record of building relationships with C-suite executives and closing complex, multi-year enterprise deals. 5+ years experience in digital transformation or using technology to drive customer business outcomes. 4+ years experience in business consulting, consultative selling, or change management. 5+ years experience leading technical, support, and/or partner teams. 5+ years of experience with strategic, global or multinational enterprise accounts. Experience with Global Capability Centers / Global Business Services or large IT transformation programs in India. Understanding of enterprise applications and of industrial or manufacturing settings (Operational Technology, Industrial IoT). Experience selling or overseeing professional-services-led transformation programs, and working with local and global system integrators. A transformation mindset: comfortable with ambiguity, able to work across complex, matrixed global organizations, and confident in challenging senior leaders. Fluent business English. Experience working across time zones with teams in Europe and the Americas.

📌 Sr. Strategic Account Technology Strategist - Global Accounts (Bengaluru)
🏢 Microsoft
📍 Bengaluru