Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Playwright

Good to have skills : Selenium

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and deliver timely solutions, contributing to the overall efficiency and reliability of business processes.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.




• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with cross-functional teams to streamline issue resolution and improve system performance.
• Mentor junior team members to enhance their problem-solving skills and technical knowledge.
• Monitor system health and proactively identify potential risks to prevent disruptions.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Playwright.
• Positive To Have Skills: Experience with Selenium.
• Strong analytical skills to diagnose and troubleshoot complex software issues.
• Ability to work with various testing frameworks and automation tools.
• Experience in debugging and performance tuning of applications.
• Familiarity with continuous integration and deployment processes.

Additional Information:

• The candidate should have minimum 5 years of experience in

📌 Application Support Engineer (Chennai)
🏢 Accenture in India
📍 Chennai