The Recruitment Operations Manager translates client requirements into predictable recruitment outcomes by managing recruiters, team leads, processes, productivity, and key recruitment metrics.
Responsibilities
Manage recruitment operations across multiple teams and clients.
Allocate requirements based on recruiter capability and workload.
Monitor recruitment turnaround time (TAT) and overall productivity.
Track key recruitment metrics, including CV submissions, interviews, selections, offers, and joinings.
Identify and resolve bottlenecks in the recruitment funnel.
Coach team leads and recruiters to enhance performance and improve closure ratios.
Analyze replacement cases to identify trends and implement preventative measures.
Ensure a explicit understanding of client requirements and their fulfillment.
Coordinate effectively with Recruitment and Business Development teams.
Prepare and present weekly recruitment performance reports.
Establish and maintain standard operating procedures (SOPs) and recruitment dashboards.
Drive improvements in revenue per recruiter.
Identify underperforming recruiters and develop targeted improvement plans.
Key Metrics
Performance in this role will be measured against:
Revenue per recruiter
Requirements handled
CV-to-interview ratio
Interview-to-selection ratio
Offer-to-joining ratio
Joining turnaround time (TAT)
Replacement percentage
Team productivity
Client satisfaction
Interview Process
This role involves a four-round interview process.
📌 Recruitment Manager Bengaluru
🏢 Hiringlabs Business Solutions
📍 Bengaluru
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