13 Oct
|
TALENT MATCH.IN
|
Mumbai
13 Oct
TALENT MATCH.IN
Mumbai
We are seeking a motivated and dynamic Collection Executive to join our team in Maharashtra. The ideal candidate will be responsible for managing outbound calls to clients, ensuring timely collection of payments, and providing excellent customer service. As a Collection Executive, you will play a crucial role in maintaining the financial health of our organization by effectively communicating with clients and resolving any payment-related issues.
Key Responsibilities:
Conduct outbound calls to clients to remind them of outstanding payments and collect dues.
Maintain accurate records of calls and payments received.
Address client inquiries and provide solutions to payment-related issues.
Collaborate with the finance team to ensure accurate billing and payment processing.
Follow up on payment commitments and negotiate payment plans when necessary.
Provide exceptional customer service to enhance client relationships and ensure satisfaction.
Required Skills:
Solid communication skills, both verbal and written.
Ability to handle objections and negotiate effectively.
Familiarity with BPO processes and telecalling techniques.
Proficiency in using CRM software and Microsoft Office Suite.
Solid organizational skills and attention to detail.
Ability to work independently and as part of a team.
If you are a self-starter with a passion for customer service and a drive to succeed, we encourage you to apply for this exciting chance as a Collection Executive. Join us in making a difference in our clients' financial experiences while contributing to our company's success.
📌 Collection Executive Mumbai
🏢 TALENT MATCH.IN
📍 Mumbai