As an Airport Passenger Service Associate, you will play a crucial role in ensuring a smooth and pleasant travel experience for passengers at the airport. This position requires friendly interaction and effective communication with travelers.

Key Responsibilities:

- Check-in Assistance: Help passengers with the check-in process, ensuring they have all necessary documents and provide them with boarding passes.

- Baggage Handling Support: Guide passengers on baggage policies and assist them with any queries regarding their luggage.

- Passenger Queries: Address any questions or concerns from travelers, providing them with accurate information regarding flights, services, and airport facilities.

- Boarding Support: Assist during the boarding process to ensure it is efficient, helping to organize passengers and ensuring they board their flights smoothly.

- Customer Service: Deliver excellent customer service to enhance the passenger experience, being approachable and positive at all times.

- Problem Resolution: Manage any issues or complaints from passengers promptly and professionally, escalating matters when necessary.

Required Skills and Expectations:





Candidates should possess solid communication and interpersonal skills to interact effectively with passengers. A friendly demeanor and a willingness to assist are crucial for this role. Basic knowledge of airport operations and procedures is beneficial, but not essential. Attention to detail and the ability to stay calm under pressure are important traits. A high school education (10th pass) is required, and candidates should be eager to learn in a fast-paced environment. Previous experience in customer service is a plus but not necessary.

- Experience

0 - 2 Years

- No. of Openings

65

- Education

10th Pass

- Role

Airport Passenger Service Associate

- Industry Type

Hotel / Travel / Airline / Hospitality

- Gender

[ Male / Female ]

- Age Limit

18 - 36 Yrs.

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Benefits include

Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days

- Face Interview Location

kolkata

📌 Hiring Fresher / Airport Passenger Service Associate / 10th Pass (Bhubaneswar)
🏢 Go Star Aviation
📍 Bhubaneswar