We are seeking a dedicated and enthusiastic Customer Service Executive to join our team in the Delhi-NCR region. The ideal candidate will be responsible for providing exceptional customer service in an international BPO setting, primarily through voice and chat processes. This role requires strong communication skills and a commitment to ensuring customer satisfaction.

Key Responsibilities:
Handle customer inquiries and provide accurate information regarding products and services.
Resolve customer complaints and issues in a timely and qualified manner.
Maintain a high level of customer service and ensure customer satisfaction.
Collaborate with team members to improve service delivery and customer experience.




Document customer interactions and feedback for continuous improvement.

Required Skills:
Strong communication skills, both verbal and written.
Experience in customer service, preferably in an international BPO environment.
Ability to work in a quick-paced workplace and handle multiple tasks.
Proficiency in using chat and voice communication tools.
A customer-centric approach with a focus on problem-solving.

If you are passionate about customer service and have the required skills, we encourage you to apply for this exciting opportunity to be part of our dynamic team.

📌 Customer Service Executive Delhi
🏢 Conviction
📍 Delhi