13 Oct
|
KNOWPLICITY RECRUITMENT AND TRAINING CONSULTANCY PRIVATE
|
Hyderabad
13 Oct
KNOWPLICITY RECRUITMENT AND TRAINING CONSULTANCY PRIVATE
Hyderabad
We are seeking a dedicated and enthusiastic Customer Representative Officer to join our team in Andhra Pradesh. As a Customer Representative Officer, you will be the first point of contact for our customers, providing them with exceptional service and support. Your primary responsibility will be to assist customers with their inquiries, resolve issues, and ensure a positive customer experience. You will be required to communicate effectively in both Hindi and English, catering to a diverse customer base.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and qualified manner.
Provide accurate information regarding products and services to customers.
Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
Maintain detailed records of customer interactions and transactions.
Collaborate with other departments to address customer needs and improve service delivery.
Stay updated on product knowledge and company policies to provide the best support.
Required Skills:
Proficiency in Hindi and English, both written and verbal.
Solid communication and interpersonal skills.
Ability to handle customer complaints with empathy and professionalism.
Basic computer skills and familiarity with customer service software.
A positive attitude and a willingness to learn.
If you are a fresher graduate looking to start your career in customer service and meet the experience requirements, we encourage you to apply. Join us in delivering outstanding service to our customers and be a part of our agile team.
📌 Customer Representative Officer Hyderabad
🏢 KNOWPLICITY RECRUITMENT AND TRAINING CONSULTANCY PRIVATE
📍 Hyderabad