We are seeking a motivated and enthusiastic International BPO Customer Service Executive to join our dynamic team in Uttar Pradesh. The ideal candidate will be responsible for providing exceptional customer service to our clients in the US market. This role involves handling inbound calls, addressing customer inquiries, and promoting our products and services through effective upselling and cross-selling techniques. As a key member of our team, you will play a crucial role in enhancing customer satisfaction and driving sales growth.

Key Responsibilities:
Handle inbound calls from customers in a professional and courteous manner.
Provide accurate information regarding products and services to customers.
Identify customer needs and recommend appropriate solutions.
Engage in upselling and cross-selling to maximize sales opportunities.




Maintain a high level of customer satisfaction by resolving issues promptly and effectively.
Document customer interactions and maintain accurate records in the system.
Collaborate with team members to achieve sales targets and improve service quality.

Required Skills:
Strong communication skills in English, both verbal and written.
Ability to work in a rapid-paced setting and handle multiple tasks.
Customer-oriented mindset with a passion for delivering excellent service.
Familiarity with inbound voice processes and sales techniques.
Flexibility to work in US shifts.

If you are looking for a challenging and rewarding prospect in the BPO sector, we encourage you to apply and become a part of our growing team.

📌 International Bpo Customer Service Executive Noida
🏢 Sharda Consultancy Services
📍 Noida