We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Karnataka. The ideal candidate will be responsible for providing exceptional customer service through both inbound and outbound calling. This role is crucial in ensuring customer satisfaction and maintaining a positive company image.

Key Responsibilities:
Handle inbound calls from customers, addressing inquiries and resolving issues in a timely manner.
Make outbound calls to follow up with customers, gather feedback, and promote services.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve customer service processes and enhance customer experience.
Provide product and service information to customers, ensuring they are well-informed.




Assist in training recent team members on customer service protocols and best practices.

Required Skills:
Strong communication skills in Kannada, both verbal and written.
Ability to handle customer inquiries with patience and professionalism.
Basic computer skills and familiarity with customer service software.
A proactive approach to problem-solving and a willingness to learn.
Previous experience in a customer support role is a plus but not mandatory.

If you are passionate about helping others and thrive in a fast-paced workplace, we encourage you to apply for this exciting chance to grow your career in customer support.

📌 Customer Support Executive Bengaluru
🏢 PGM Services
📍 Bengaluru