13 Oct
|
Team Ideal Private
|
Mumbai
13 Oct
Team Ideal Private
Mumbai
We are seeking a dedicated Tele Collection Executive to join our team in Maharashtra. The ideal candidate will be responsible for managing collections and recovery processes, ensuring that outstanding debts are collected efficiently and effectively. As a Tele Collection Executive, you will engage with customers over the phone, addressing their queries and negotiating payment plans to facilitate debt recovery. Your role will be crucial in maintaining the financial health of our organization by minimizing outstanding debts and enhancing customer relationships.
Key Responsibilities:
Conduct telephonic outreach to customers with outstanding debts, providing them with information regarding their accounts.
Negotiate payment plans and settlements with customers to recover debts.
Maintain accurate records of customer interactions and payment agreements.
Collaborate with the collections team to develop strategies for effective debt recovery.
Provide excellent customer service while handling sensitive financial discussions.
Report on collection progress and challenges to management.
Required Skills:
Robust communication skills, both verbal and written.
Ability to negotiate and persuade effectively.
Knowledge of collections processes and debt recovery techniques.
Proficiency in managing customer relationships and addressing concerns.
Ability to work independently and as part of a team.
If you are a motivated individual with a passion for collections and customer service, we encourage you to apply for this exciting prospect as a Tele Collection Executive.
📌 Tele Collection Executive Mumbai
🏢 Team Ideal Private
📍 Mumbai