13 Oct
|
Impetus Career Consultants Private
|
Pimpri-Chinchwad
13 Oct
Impetus Career Consultants Private
Pimpri-Chinchwad
We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Maharashtra. The ideal candidate will have a passion for providing exceptional customer service and will be responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. As a Customer Support Executive, you will play a crucial role in maintaining customer satisfaction and loyalty.
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat in a timely and qualified manner.
Provide accurate information regarding products and services to customers.
Resolve customer complaints and issues effectively, ensuring a high level of customer satisfaction.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve customer service processes and enhance the overall customer experience.
Stay updated on product knowledge and company policies to provide accurate information to customers.
Required Skills:
Robust communication skills, both verbal and written.
Ability to handle customer inquiries and complaints with patience and professionalism.
Familiarity with international BPO and call center operations is a plus.
Proficiency in customer service software and tools.
Strong problem-solving skills and the ability to think on your feet.
A positive attitude and a willingness to learn and grow within the role.
If you are a motivated individual with a passion for customer service and meet the experience requirements, we encourage you to apply for this exciting opportunity to be part of our energetic team.
📌 Customer Support Executive Pimpri Chinchwad (Pimpri-Chinchwad)
🏢 Impetus Career Consultants Private
📍 Pimpri-Chinchwad