13 Oct
|
KG Invicta Services Private
|
Coimbatore
13 Oct
KG Invicta Services Private
Coimbatore
We are seeking a motivated and enthusiastic Customer Support Executive to join our team in Tamil Nadu. This role is ideal for fresh graduates looking to start their career in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support regarding our products and services. Your primary responsibility will be to handle inbound calls, addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Key Responsibilities:
Respond to customer inquiries via inbound calls in a professional and courteous manner.
Provide accurate information about products and services to customers.
Assist customers in resolving issues and complaints effectively.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve customer service processes and enhance customer experience.
Stay updated on product knowledge and company policies to provide accurate information to customers.
Required Skills:
Excellent communication skills, both verbal and written.
Solid problem-solving abilities and a customer-oriented mindset.
Ability to work in a fast-paced environment and handle multiple tasks.
Basic computer skills and familiarity with customer support software is a plus.
If you are a fresher graduate with a passion for customer service and are looking for an chance to grow in a agile setting, we encourage you to apply for this position. Join us in delivering exceptional service to our customers and be a part of our success story.
📌 Customer Support Executive Coimbatore
🏢 KG Invicta Services Private
📍 Coimbatore