Role Overview

At Sublime House of Tea, we don’t just sell tea—we curate experiences rooted in heritage, craftsmanship, and mindful luxury. As Store Manager, you will be the custodian of the brand at a global gateway, leading a team to deliver refined, immersive experiences to an international audience.

This role blends luxury retail, storytelling, and hospitality, ensuring every customer interaction reflects the soul of the brand.

Key Responsibilities
Sales & Brand Growth
Drive revenue while maintaining the integrity of the brand experience
Enhance conversion through storytelling and product knowledge
Maximize average bill value through curated recommendations and gifting
Customer Experience & Storytelling
Create a warm, immersive tea experience for global travellers
Educate customers on origins, blends, and rituals of tea
Ensure every interaction reflects elegance, authenticity, and attention to detail
Team Leadership & Culture Building
Lead, mentor, and inspire a team aligned with brand ethos
Train staff on tea knowledge, service etiquette,



and experiential selling
Build a culture of ownership, grace, and excellence
Store Operations & Compliance
Oversee daily operations, ensuring smooth functioning in a high-security airport setting
Ensure adherence to airport guidelines, hygiene standards, and brand SOPs
Maintain impeccable visual merchandising aligned with Sublime’s aesthetic
Inventory & Product Care
Ensure optimal stock levels across teas, teaware, and gifting collections
Maintain product freshness, storage standards, and quality control
Conduct regular audits and minimize losses
Partnerships & Representation
Act as the face of the brand with airport authorities and partners
Execute in-store activations, tastings, and seasonal showcases
Uphold brand image at all times in a global retail setting

Key Requirements
5–8 years of experience in luxury retail, hospitality, or premium F&B;
*

📌 Store Sales Executive Bengaluru
🏢 Prestige Group
📍 Bengaluru