A chat support executive helps customers by answering questions, solving problems, and giving information in real time through online chat or messaging apps.

Role Overview
Main Goal: Keep customers happy and loyal by fixing issues fast over text.
Workplace: Offices, contact centers, or remote work from home setups.

Core Responsibilities
Real-Time Chat: Answer customer questions quickly about products, orders, or accounts.
Multitasking: Handle multiple chat windows at the same time without losing quality.
Problem Solving: Troubleshoot issues and guide users step-by-step to a fix.
Escalation: Send hard problems to higher teams or managers when needed.
Record Keeping: Write transparent notes about each chat in the company system.
Age criteria 18 to 29 years

Key Skills and Qualifications
Typing and Writing: Quick typing speed and robust grammar, spelling, and punctuation.
Communication: Friendly, polite, and transparent text tone.
Empathy: Patience and kindness, even when dealing with upset customers.

Pay: ₹10,000.00 - ₹34,000.00 per month

Work Location: In person

📌 Chat Support Executive Madhapur
🏢 Earth Solutions
📍 Madhapur