Key Responsibilities
Welcome and assist customers and visitors at the front office.
Handle incoming and outgoing customer calls professionally.
Follow up with customers regarding enquiries, sales, and pending requirements.
Explain company products, services, and offers to customers.
Record and update customer details, call logs, and enquiry status.
Coordinate with the sales team to convert enquiries into sales.
Maintain proper customer records and front office documentation.
Respond to customer queries and direct them to the appropriate team when required.
Support the team in achieving assigned sales and calling targets.
Maintain a skilled attitude and ensure good customer service.
Qualification
Degree or Diploma in any field.
Previous telecalling, front office, or sales experience is preferred.
Freshers can also apply.
Required Skills
Good communication and interpersonal skills.
Positive customer handling skills.
Basic computer knowledge.
Skilled telephone etiquette.
Positive attitude and willingness to achieve targets.
Ability to manage multiple tasks and coordinate with the team.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Front Office Cum Tele Calling Executive Tirur
🏢 ETHYCOM
📍 Tirur