13 Oct
|
Globber
|
Begumpet
Email Support Role – Roles & Responsibilities
Respond to customer queries through email in a skilled and timely manner.
Understand customer issues and provide accurate solutions or guidance.
Handle complaints, requests, and follow-up queries professionally.
Maintain transparent and polite communication with customers.
Escalate complex or technical issues to the appropriate team.
Follow up with customers to ensure issues are resolved.
Maintain records of customer interactions and resolutions.
Meet response-time and customer-service quality targets.
Follow company policies, processes, and communication standards.
Protect customer information and maintain confidentiality.
Pay: ₹15,000.00 - ₹25,000.00 per month
Advantages:
Flexible schedule
Food provided
Work Location: In person
📌 Email Support Executive Begumpet
🏢 Globber
📍 Begumpet