Telecaller / CRM Sales Executive

Location: Thudiyalur, Coimbatore, Tamil Nadu
Job Type: Full-time
Work Mode: On-site
Salary: ₹15,000 – ₹20,000 per month + Incentives
Experience: 0–2 years
Education: 12th Pass / Any Degree

Job Summary

We are looking for a motivated and customer-focused Telecaller / CRM Sales Executive to join our team in Thudiyalur, Coimbatore.

The role involves contacting leads received through our CRM, understanding customer requirements, explaining our products/services, following up with interested customers, and maintaining accurate customer information in the CRM.

Freshers with good communication skills and a willingness to learn are welcome to apply.

Key Responsibilities
Contact new leads received through the CRM and understand their requirements.
Communicate with customers over the phone in a professional and friendly manner.
Explain relevant products/services based on customer requirements.
Identify and qualify interested prospects.
Conduct regular follow-up calls with potential customers.
Update customer details, call status, and follow-up information in the CRM.
Share qualified and interested leads with the Sales/BDE team.
Maintain daily call records and reports.
Achieve assigned daily calling and follow-up targets.




Ensure timely and accurate updates of customer information.

Requirements
12th Pass or Any Degree.
Freshers can apply; 0–2 years of experience in telecalling, customer service, inside sales, or a similar role is preferred.
Good verbal communication skills.
Ability to communicate confidently with customers over the phone.
Tamil communication skills are required for customer interaction.
Basic English communication skills.
Hindi communication will be an added advantage.
Positive listening and convincing skills.
Patient and consistent with customer follow-ups.
Basic computer knowledge.
Familiarity with WhatsApp and basic Excel.
Willingness to learn and work with CRM software.
Comfortable handling daily calling and follow-up targets.

What We Offer
Salary: ₹15,000 – ₹20,000 per month
Performance-based incentives.
Salary may be decided based on relevant experience and performance.
On-the-job training and support.
Prospect to develop skills in CRM, customer handling, and sales.

Work Location

Thudiyalur, Coimbatore, Tamil Nadu

Interested candidates can apply through Indeed with their updated resume.

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
Provident Fund

Work Location: In person

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