Key Responsibilities:
Order Management: Efficiently process orders through the VPLAK Admin portal, managing pickups and deliveries while adhering to GST laws. Ensure timely dispatch, monitor shipments, and resolve any delays promptly.
Vendor Management: Research, verify, and negotiate with vendors to maintain productive relationships that align with company protocols.
Logistics Coordination: Collaborate with logistics partners to ensure on-time deliveries. Manage COD remittances, weight disputes, and billing issues while following courier guidelines.
Customer Communication: Handle customer inquiries through calls, emails, and WhatsApp. Maintain high response rates and ensure timely communication as per service level agreements (SLAs).
Strategic Operations Development: Communicate with upper management to establish strategic operational goals and develop long-range plans to achieve them.
Budget Management: Create and manage the organization’s fiscal operating and capital budget while monitoring expenses.
Performance Monitoring: Oversee operational performance of both internal and external service providers, ensuring optimal facility conditions and occupant satisfaction.

Requirements:




Proven experience in vendor management with robust selling, negotiation, and convincing skills.
Excellent communication skills for effective customer interaction.
Strong leadership abilities with experience in team handling.
Detail-oriented approach to order management with a commitment to error-free output.
Ability to build relationships with courier services and manage multiple tasks efficiently.
Quick decision-making skills based on operational requirements.

Why Join Us?
Competitive Salary: Earn between ₹8,000 - ₹10,000 per month based on your performance in interview.
Performance Bonuses: Enjoy additional incentives including quarterly and yearly bonuses for outstanding performance.
Energetic Work Workplace: Be part of a collaborative team that values innovation and efficiency.
Growth opportunities Opportunities: We are committed to your professional development and offer pathways for advancement within the organization.

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Operation Intern Gurugram
🏢 Vplak India
📍 Gurugram