Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Interacting with customers to ensure they have a desirable and shareable experience.
What we need-
Any 12th pass-out with excellent English communication can apply.
Must be fluent in English.
Communication and thought process has to be positive.
Must be comfortable working from office.
Candidates from Goregoan east area are preferred