Location: Noida
Employment: Full time
Experience: 0–2 Years
We are looking for a Customer Support Executive to assist users with app-related queries and ensure a smooth customer experience.
Responsibilities
Handle customer queries through chat, WhatsApp and calls.
Resolve payment, recharge, wallet and account-related issues.
Handle customer complaints professionally.
Escalate technical or reliable issues when required.
Follow up on unresolved cases.
Requirements
Valuable Hindi and English communication skills.
Basic computer and mobile app knowledge.
Patient, polite and good at problem-solving.
Freshers can also apply.