Note:If your not available for the face to face interview don't apply.

Role & responsibilities
Provide L1/L2 application support to users and business teams.
Monitor applications, scheduled jobs, interfaces, and system health.
Investigate, troubleshoot, and resolve application incidents and production issues.
Perform root cause analysis (RCA) for recurring or critical issues.
Handle service requests, incidents, and problems within agreed SLA timelines.
Coordinate with development, database, infrastructure, and third-party teams for issue resolution.
Analyze application logs, database queries, error messages, and system alerts.
Support application deployments, releases, patches, and configuration changes.
Perform basic SQL queries for data validation and troubleshooting.
Maintain support documentation, troubleshooting guides, and knowledge articles.
Communicate effectively with users regarding issue status, resolution, and expected timelines.
Participate in shift, weekend, or on-call support when required.
Identify recurring issues and suggest improvements to reduce incidents and manual effort.

📌 Application Support Banaglore F Only Immediate Joiner Required Bengaluru
🏢 Clover Infotech
📍 Bengaluru