Essential Duties and Responsibilities
Functional Responsibilities
Ensure store fulfillment rate is >95% in all months of the year
Ensure all employees are onboarded comprehensively including a detailed onboarding on

Brand, Service Credo, Store Processes and Role Deliverables
Ensure hiring of fit for purpose talent in all store roles
Executing the functional training and onboarding plan for all store roles
Executing the store incentive program in a manner it delivers the objective of driving sales and

improving customer experience
Ensure proactive store jewelry talent mapping across top local players in the city/area where

brand will be launched/expanded
Ensure completion of of POSH & Values investigations
Working closely with HR Operations to drive high level of store compliance to Company

policies (e.g. attendance regularization) and S&E; Act and applicable labour laws
Driving high rigor of product and sales training, using LMS and digital tools




Drive high levels of engagement & Talent management initiatives in the store teams
Lead annual store manpower and OHs budgeting and ensure compliance to budget
Execute R&R; plans to reward and recognize store employees for outstanding sales

achievement and/or customer service
Develop and manage talent development programs, including performance appraisals,

succession planning, and career development initiatives.
Develop mechanism to track people productivity and lay out improvement plan for under

performers
Serve as a point of contact for employee relations issues within the region.
Drive employee retention and implement proactive measures to maintain a retention score

above 90%
Monitor and report on key HR metrics, including cost, attrition, employee engagement scores,

and recruitment timelines, etc.

📌 Area Human Resources Manager Pune
🏢 Novel Jewels (Aditya Birla Group)
📍 Pune