Associate III – BPM | Product Configuration Analyst

Job Summary The Product Configuration Analyst will be responsible for configuring and maintaining healthcare products, groups, benefit plans, and related system components within TriZetto Facets. The role involves implementing group setups, renewals, plan changes, and maintenance requests while ensuring accuracy, quality, SLA adherence, and timely delivery.

Key Responsibilities

Product & Group Configuration
Configure healthcare products, groups, accounts, sub-accounts, and benefit structures in TriZetto Facets.
Handle current group setups, renewals, amendments, terminations, and maintenance requests.
Configure benefit plans, accumulators, eligibility rules, and plan attributes.
Support new product implementations and benefit changes.

Requirements Analysis
Review PDRs, benefit documents, contracts, implementation guides, and business requirements.
Translate approved business requirements into Facets configuration.
Identify and escalate requirement gaps, conflicts, and dependencies.

Testing & Validation
Perform unit testing of completed configurations.
Validate configurations against business requirements.
Support QA testing and defect resolution.
Assist with production support and configuration-related issues.





Operational Support & Documentation
Manage assigned configuration queues and meet SLA/TAT requirements.
Support implementation and deployment activities.
Maintain configuration documentation, implementation logs, and supporting evidence.
Follow configuration standards and contribute to knowledge repositories.

Mandatory Skills
TriZetto Facets
Healthcare Product & Group Configuration
Advantages Administration
Healthcare Payer Operations
Benefit Plan Design
Group Implementation
Claims Management
Enrollment & Membership
Provider Networks
Requirement Analysis & Documentation
Configuration Testing & Validation
SLA/TAT Management

Domain Knowledge Experience with healthcare insurance products such as:
Commercial
ACA
Medicare
Medicaid

Experience
2–5 years of healthcare payer configuration experience.
Hands-on experience with TriZetto Facets product, advantage, or group configuration.
Experience supporting product/group implementations.
Knowledge of healthcare insurance products and benefit structures.

Education Bachelor's degree or equivalent relevant experience.

Pay: ₹60,000.00 - ₹100,000.00 per month

Work Location: In person

📌 Associate Iii – Bpm Product Configuration Analyst Thiruvananthapuram
🏢 Knowledge Artisans Private
📍 Thiruvananthapuram