Role Summary

Responsible for end-to-end branch performance, business growth, customer relationships, operations, compliance and team productivity.

Key Responsibilities
Drive branch business, CASA/deposit mobilization, lending, cross-sell and revenue targets.
Acquire and deepen relationships with NTB, HNI and key customers.
Lead and manage the branch team, ensuring productivity and achievement of targets.
Oversee day-to-day branch operations, customer service and service quality.
Ensure adherence to RBI regulations, internal policies, KYC/AML, audit and risk controls.
Monitor branch MIS, business performance and take corrective actions to improve profitability.
Handle customer escalations and ensure smooth, compliant branch functioning.

Key Requirements
7–15 years of BFSI/banking experience, with significant Branch Banking/Branch Management exposure.
Solid experience in CASA, deposits, lending, sales and branch business growth.
Proven team leadership and customer relationship management experience.
Solid knowledge of branch operations, compliance, audit and risk management.

📌 Branch Head Thane
🏢 Naukri e-Hire
📍 Thane