Role Purpose

To enhance skilling & capability of staff and wellbeing-driven retention initiatives of Caretakers (CTs). The role holder will deliver structured training, provide continuous on-ground support, and act as the custodian of CT retention and engagement.
Key Responsibility Areas

A. Training & Skill Development
Deliver structured training modules for CTs:

o ADL care (bathing, feeding, mobility) o Infection control & hygiene o Basic vitals & observation o Emergency response support
Conduct:

o Induction training for recent CTs o Refresher training - continuous o On-floor demonstration-based coaching
Perform:

o Skill assessments (pre & post training) o Competency validation

B. On-Floor Coaching & Quality Reinforcement
Daily/weekly rounds to:

o Observe CT practices o Correct errors in real-time o Reinforce SOP adherence
Bridge gap between:

o Training → Actual execution C. CT Retention Custodian
Own end-to-end CT retention tracking
Identify

o Early attrition signals o Burnout indicators o Dissatisfaction patterns
Conduct:

o Counselling of aggrieved staff o Exit-prevention conversations
Maintain CT Risk Tracker:

o High-risk CT list o Action plans per case D. Staff Wellbeing & Support
Provide:





o Basic emotional support o Distress handling (non-clinical counselling level)
Support CTs in:

o Personal challenges impacting work o Workplace conflicts o Adjustment issues
Act as protected escalation point (non-HR)

E. Grievance Identification & Escalation
Capture issues related to:

o Workload & shift rostering o Supervisor behaviour o Team conflicts o Safety concerns
Escalate structured insights to NM/UM/RM
Track closure of key issues

F. Engagement & Culture Building
Drive:

o Monthly CT connect sessions o Recognition initiatives o Micro-engagement activities
Build:

o Sense of belonging o Team cohesion G. Data, Reporting & Insights
Maintain:

o Training calendar & logs o Training scorecards o CT retention dashboard
Submit Monthly Report to RM, Regional HR & L&D;

o Training coverage & effectiveness o Attrition analysis o High-risk CTs o Ground-level insights Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits
Health insurance
Provident Fund

Education:
Bachelor's (Preferred)

Experience:
total work: 3 years (Preferred)
Trainer: 2 years (Preferred)

Work Location: In person

📌 Clinical Trainer At Coimbatore & Kochi (India)
🏢 Athulya Home Healthcare
📍 India