13 Oct
|
Vedita Ventures
|
Royapettah
13 Oct
Vedita Ventures
Royapettah
Role Summary
Create meaningful business conversations with recent and existing clients for Vedita Ventures. The role combines new-lead calling, lead follow-up, and client relationship building to identify genuine requirements across Recruitment, HR Consulting, Training, and HR Advisory.
The approach is consultative—not hardcore selling—with a focus on understanding business needs, building trust, and creating relevant opportunities, aligned with Vedita Ventures’ vision of redefining HR as Human Relations, not Resources.
KRA: Task / Activities
Make outbound calls to recent leads and introduce relevant Vedita Ventures services.
Follow up with existing leads and nurture qualified prospects towards business discussions.
Build relationships with existing clients through regular engagement, feedback and review calls.
Identify new requirements, referrals and repeat business opportunities from existing clients.
Maintain accurate CRM/lead records, follow-up schedules and opportunity updates; coordinate qualified opportunities with the internal team.
KPI: Performance Metrics
Qualified Lead Conversion: 8–10% starting benchmark; target 10–15% as the process matures.
Meeting / Requirement Conversion: 20–25% starting benchmark; target 25–30%.
Proposal-to-Closure:
15–20% starting benchmark; target 20–25%.
Client Satisfaction: 80%+ initially, target 85–90%+;
Follow-up & CRM Discipline: 90%+ initially, progressing towards 95%+.
Meaningful Conversations: approximately 40–50 per day as an activity benchmark, not a standalone performance KPI.
KPI weighting to be reviewed after 3–6 months based on actual funnel data.
Required Skills
Strong spoken English with good listening, questioning, and relationship-building skills; Tamil and/or Hindi is a value-add.
Comfortable with outbound calling, lead follow-up and consultative conversations with business owners/decision-makers.
Basic CRM, Excel/Google Sheets and lead-tracking skills, with the ability to identify and communicate genuine business requirements.
Preferred skills
B2B or service-based sales / telecalling experience, preferably in HR, recruitment, consulting, training, or skilled services.
Experience working with business owners, founders or decision-makers and nurturing warm leads.
Exposure to referrals, repeat business, client engagement or relationship-led selling.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Business Development & Client Relations Executive Royapettah
🏢 Vedita Ventures
📍 Royapettah