Customer Care and Sales Communications Executive

Studio Covers | Ecotech 6, Kasna, Greater Noida | (In office, Full-time)

The role

You’ll be the voice of Studio Covers. You’ll look after customers after they buy and turn incoming leads into orders.

What you’ll do
Respond quickly to current leads on WhatsApp, email, calls and Instagram
Understand what each lead needs, share catalogues and quotes, and follow up until they decide
Handle B2B enquiries from interior designers, hotels and corporate gifting buyers
Reach out proactively to interior designers, architects, stylists and corporate gifting clients
Support customers with order queries, returns and after-sales issues
Coordinate with influencers
Keep a simple lead tracker with status and next steps
Pass hot leads and special requests to the team with clear notes

You should have
1+ year in sales, customer care or client relations
Excellent written and spoken English, warm and professional
Confidence following up persistently without being pushy
Valuable Excel/Google Sheets skills
Home décor, interiors, hospitality or luxury retail experience is a plus

Pay: ₹15,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Customer Care And Sales Communications Executive Immediatehiring Greaternoida Dadri
🏢 Studio Covers
📍 Dadri